TERMS OF USE FOR THE "ChampionMATES" APPLICATION

ChampionMATES is an independent sports prediction platform and is not affiliated with any sports league, club, or organization.

§ 1.
General Provisions

1. These terms of use (hereinafter referred to as the "Terms") define the rules and conditions for using the "ChampionMATES" application available at https://app.championmates.com (hereinafter referred to as the "Application").
2. The Terms are the regulations referred to in Article 8 of the Act of July 18, 2002 on providing services by electronic means (hereinafter referred to as the "Act on Providing Services by Electronic Means").
3. The services within the Application are provided by the company REMOTE CRAFTERS P.S.A. with its registered office in Krakow, address: Mehoffera Street 10/410, 31-322 Krakow, registered in the Register of Entrepreneurs of the National Court Register (KRS), maintained by the District Court for Cracow City Centre in Cracow, 11th Commercial Division of the National Court Register, under KRS number: 0001105024, REGON: 52863249300000, NIP: 9452292023, with a share capital of 5,000 PLN (hereinafter referred to as the "Service Provider").
4. Contact with the Service Provider is possible via:
   1. email – at the address: ;
5. In accordance with the provisions of the Regulation (EU) 2022/2065 of the European Parliament and of the Council of October 19, 2022 on a Single Market for Digital Services and amending Directive 2000/31/EC (Digital Services Act) (hereinafter referred to as the "DSA"), the Service Provider has designated a contact point for direct communication with the authorities of the EU member states, the European Commission, the Digital Services Board, and Users on matters regulated by the DSA. The contact point is available at the address: ul. Mehoffera 10/410, 31-322 Kraków. Communication through the contact point is conducted in Polish and English.
6. The information available in the Application about the Services provided by the Service Provider constitutes an invitation to enter into an agreement within the meaning of Article 71 of the Civil Code of April 23, 1964 (hereinafter referred to as the "Civil Code").
7. Before starting to use the Application, the User is required to read the Terms and the Privacy Policy.
8. The Application does not enable the conduct of mutual betting as defined by gambling law.
9. Only adults may become Users of the Application.

§ 2.
Definitions

1. The terms used in the Terms written with a capital letter, which have not been otherwise defined in the content of the Terms, have the following meanings:
   1. User - an adult natural person using the Application;
   2. Consumer - a natural person making a legal transaction with the Service Provider that is not directly related to their business or professional activity;
   3. Account - a panel created in the Application's IT system, enabling the User to use its functionalities;
   4. Non-Conformity - understood as non-compliance of the Service with the Agreement (criteria for assessing the compliance of the Service with the Agreement are specified in Article 43k(1-2) of the Consumer Rights Act);
   5. Privacy Policy - a document containing information about the processing of Users' personal data by the Service Provider;
   6. Prohibited Content - all content (regardless of its form):
      1. inciting the commission of a prohibited act or praising its commission;
      2. inciting a violation of the Terms, in particular conducting gambling as defined by the relevant regulations;
      3. inciting violence or praising its use;
      4. containing drastic materials;
      5. inciting hatred or discrimination against any person or group of people for any reason;
      6. promoting Nazism, fascism, or communism;
      7. being an unlawful threat;
      8. being an attempt to deceive or defraud;
      9. containing false or misleading information;
      10. presenting goods or services whose possession or performance is prohibited or restricted by applicable law;
      11. infringing the personal rights and intellectual property rights (including copyright or industrial property rights) of third parties;
      12. depicting a naked person;
      13. being erotic or pornographic materials;
   7. Service - a digital service within the meaning of the Consumer Rights Act, aimed at enabling Users to predict sports match results, earn points, and compete with other Users;
   8. Consumer Rights Act - the Act of May 30, 2014, on consumer rights;
2. The terms used in the Terms written with a capital letter, which are not defined in section 1 above, have the meaning given to them in the content of the Terms.

§ 3.
Technical Requirements

1. For the proper use of the services provided by the Service Provider through the Application, it is necessary to have:
   1. an Internet connection;
   2. devices allowing the use of Internet resources;
   3. an internet browser that enables the display of hypertext documents on the device screen, linked on the Internet via the WWW service and supporting the JavaScript programming language, and additionally accepting cookies;
   4. an active email account.
2. Within the Application, it is forbidden for Users to use viruses, bots, worms, or other computer codes, files, or programs (especially those automating processes of scripts and applications or other codes, files, or tools).
3. The Service Provider informs that it uses cryptographic protection of electronic transfer and digital content through the use of appropriate logical, organizational, and technical measures, especially to prevent unauthorized third-party access to data, including the use of access passwords and antivirus or anti-malware software.
4. The Service Provider informs that despite the security measures mentioned in section 3 above, using the Internet and services provided electronically may be threatened by the access of harmful software to the IT system and the User's device, or by unauthorized access to data on that device by third parties. To minimize the mentioned threat, the Service Provider recommends using antivirus programs or measures protecting identity on the Internet.

§ 4.
General Rules for Using the Application

1. The User is obliged to use the Application in compliance with generally applicable laws, the provisions of the Terms, and good practices.
2. Providing illegal content by the User is prohibited.
3. In case of a violation of the Terms, the Service Provider may call on the User to remove it and set a deadline of no less than 7 (seven) days.
4. A User using the Application is obliged to provide only data (including personal data) that is accurate. The Service Provider is not responsible for the consequences of the User providing false or incomplete data.
5. Users may create rooms using names referencing sports leagues, competitions, or clubs (e.g. Premier League, La Liga, NBA) solely for descriptive and organizational purposes.
6. The User may upload avatars or images, including sports-related graphics, but are solely responsible for ensuring they do not infringe third-party intellectual property rights.
7. The User is solely responsible for any content they upload, display, or share, including logos, images, and room names.
8. The User may not upload, share, or use any content that infringes third-party intellectual property rights, including sports league or club logos, without authorization.
9. The Service Provider reserves the right to remove any content, including logos or avatars, that may violate intellectual property rights or these Terms.

§ 5.
Use of Services

1. Based on the Service Agreement, the User can use the Application free of charge.
2. The Service Agreement is concluded upon the creation of an Account.
3. To create an Account, the User should perform the following actions:
   1. visit the Application's website;
   2. enter the following data in the displayed form:
      1. username,
      2. email;
      3. password;
   3. obligatorily check the checkbox confirming that they have read the Terms and Conditions and the Privacy Policy and accept their provisions;
   4. obligatorily check the checkbox confirming that they are of legal age.
4. The agreement for the provision of Services is terminated upon the deletion of the Account.
5. If the User is not granted access to the Service immediately after concluding the Agreement for the provision of the basic Service, the User is entitled to the rights set out in Article 43j of the Consumer Rights Act.
6. Within the Application, the Service Provider offers three types of competition rooms: 4-person, 10-person, and 25-person.
7. By creating an Account, the User confirms the accuracy of the data provided
8. After creating an Account, an agreement is concluded for an indefinite period.
9. The User may terminate the agreement with immediate effect at any time, and thus delete the Account.
10. The Service Provider may terminate the agreement with immediate effect in the event of:
    1. violations of the Terms by the User;
    2. actions detrimental to the Service Provider or other Users;
    3. providing false or incomplete data during the creation of the Account;
    4. the User's inactivity for a period exceeding 6 months.

§ 6.
Private Room

1. The User may additionally purchase a private room, to which they can invite specified Users. Purchased private rooms are available for a period of one year.
2. Prices of private rooms are expressed in Polish zlotys (PLN) and are gross amounts (including all mandatory price components, including VAT).
3. Payments are processed by Paddle.com.
4. The User gains access to the purchased private room immediately after the payment for its purchase is recorded in the Paddle.com system.
5. If the User is not granted access to the purchased private room within the period specified in paragraph 4 above, the User shall request the Service Provider to promptly grant access to the purchased room. The request mentioned in the preceding sentence may be sent via email to the address specified in § 1 paragraph 4 point 1 of the Terms. If the Service Provider does not grant the User access to the purchased room immediately upon receipt of the request mentioned in the preceding sentence, the User may withdraw from the private room purchase agreement.
6. Notwithstanding the provisions of paragraph 5 above, if the User is not granted access to the purchased room, the User may withdraw from the private room purchase agreement without requesting the Service Provider to grant access to the purchased private room if at least one of the cases indicated in Article 43j paragraph 5 of the Consumer Rights Act occurs.
7. The User withdraws from the private room purchase agreement by submitting a statement of withdrawal to the Service Provider. The statement mentioned in the preceding sentence may be:
   1. submitted by deleting the User's Account in the Application, or
   2. sent via email to the address specified in § 1 paragraph 4 point 1 of the Terms.
8. In case of the User’s withdrawal from the agreement based on paragraphs 6-7 above, the Service Provider immediately suspends the provision of the private room and refunds the User the received payment within 14 (fourteen) days from the date of receipt of the statement of withdrawal.
9. In the event of a breach of the Terms by the User and failure to remedy this breach despite receiving a request mentioned in § 4 paragraph 4 of the Terms, the Service Provider may terminate the private room purchase agreement with a notice period of 7 (seven) days by submitting a termination statement to the User via email. Upon the expiry of the notice period indicated in the preceding sentence, the Account is permanently deleted. During the notice period, the Service Provider may block the User's access to the Services if necessary to prevent further violations by the User.
10. You may not upload, share, or use any content that infringes third-party intellectual property rights, including sports league or club logos, without authorization.
11. The Service Provider reserves the right (but has no obligation) to review, remove, or restrict access to any User Content at its sole discretion, including content that may infringe third-party intellectual property rights or violate these Terms.
12. The Service Provider may remove logos, images, or avatars associated with sports teams or organizations if required by law, complaint, or internal policy.

§ 7.
Prohibited Content

1. Any person (hereinafter: “Reporter”) is entitled to report Prohibited Content noticed in the Application to the Service Provider (hereinafter: “Report”). Additionally, the Service Provider may apply the measures provided in this § 7 to Prohibited Content detected without receiving a Report.
2. Reports may be made via email to the address specified in § 1 paragraph 5 of the Terms.
3. The Report should include the following information:
   1. sufficiently justified explanation of the reasons why the given content constitutes Prohibited Content;
   2. clear indication of the exact electronic location of the information and (where applicable) additional information enabling the identification of the Prohibited Content, according to the type of Prohibited Content and the functionality of the Application;
   3. name and surname or name and email address of the Reporter, except for reports concerning information deemed related to one of the crimes mentioned in Articles 3–7 of the Directive 2011/93/EU of the European Parliament and of the Council of 13 December 2011 on combating the sexual abuse and sexual exploitation of children and child pornography, replacing Council Framework Decision 2004/68/JHA;
   4. a statement confirming the Reporter’s good faith belief that the information and allegations contained in the Report are accurate and complete.
4. Upon receipt of the Report, the Service Provider sends the Reporter a confirmation of its receipt to the email address provided by them.
5. If the Report does not contain the elements indicated in paragraph 3 above or contains errors, the Service Provider may request the Reporter to complete or correct the Report within 14 (fourteen) days from the date of receiving the said request. If the Reporter does not complete or correct the Report within the period indicated in the preceding sentence, the Service Provider may leave the Report unexamined.
6. The Service Provider verifies the reported content within 14 (fourteen) days from the date of receipt of a complete and correct Report. As part of the verification activities, if necessary, the Service Provider may request the Reporter to send the necessary additional information or documents.
7. Until the Report is examined, the Service Provider may block the visibility of the Prohibited Content.
8. After verifying the Report, the Service Provider:
   1. removes the content deemed Prohibited Content;
   2. restores the content that is not Prohibited Content (if its visibility was blocked during the verification of the Report) while providing a justification for the decision.
9. In the event of removing content, the Service Provider promptly notifies both the Reporter and the User who created the removed content, providing a justification for the decision.
10. The Service Provider's decision justification includes:
    1. indication of whether the decision includes removal of content, blocking its visibility, or applying other measures provided in the Terms concerning this content and (where applicable) the territorial scope of the decision and its duration;
    2. facts and circumstances on which the decision is based, including, where applicable, information whether the decision was based on a Report made by the Reporter or on voluntary verification activities initiated by the Service Provider and (when absolutely necessary) the identity of the Reporter;
    3. where applicable, information on the use of automated means during the decision-making process, including whether the decision was made regarding content detected or identified using automated tools;
    4. if the decision concerns potentially Prohibited Content - an indication of the legal or contractual basis on which the decision is based, and explanations regarding why the content is deemed Prohibited Content on this basis;
    5. clear and user-friendly information for the User and the Reporter on their options to appeal the decision.
11. The User whose content has been removed or the Reporter whose request for content removal was denied by the Service Provider may appeal the Service Provider’s decision (hereinafter: “Appeal”).
12. The Appeal may be submitted via email to the address specified in § 1 paragraph 5 of the Terms.
13. The Appeal should include:
    1. the name and surname or name of the appellant;
    2. contact details (email address, correspondence address);
    3. a detailed explanation of why, in the opinion of the appellant, the Service Provider's decision is incorrect and should be changed.
14. The Service Provider promptly confirms receipt of the Appeal by sending a notification to the email address provided by the appellant.
15. Appeals are examined within 14 (fourteen) days from the date of their receipt by an authorized team of the Service Provider (these activities will not be performed in an automated manner without human involvement).
16. The Service Provider informs the appellant about the decision made as a result of examining the Appeal via email, and if the reported content is deemed Prohibited Content, takes actions provided in the Terms regarding it.

§ 8.
Right of Withdrawal from the Purchase Agreement for a Private Room

1. Based on Article 27 and following of the Consumer Rights Act, the User has the right to withdraw from the purchase agreement for a private room (hereinafter: “Agreement”) without giving any reason within 14 (fourteen) days from the date of its conclusion.
2. The User exercises the right of withdrawal from the Agreement by submitting a declaration of withdrawal from the Agreement (hereinafter: “Declaration”) to the Service Provider. To meet the deadline for withdrawal from the Agreement, it is sufficient to send the Declaration before the deadline specified in paragraph 1 above.
3. The Declaration can be made by the User in any form, particularly using the form attached as Annex 2 to the Consumer Rights Act.
4. The Service Provider promptly confirms receipt of the Declaration to the User via email.
5. The Service Provider informs, and the User acknowledges, that the right of withdrawal from the Agreement mentioned in this paragraph does not apply to the Agreement that has been fully performed by the Service Provider (based on Article 38(1)(1) of the Consumer Rights Act).
6. If the User exercises the right of withdrawal from the Agreement that has not been fully performed, the Service Provider is entitled to compensation for services rendered to the User up to the time of withdrawal from the Agreement.
7. If the User exercises the right of withdrawal from the Agreement that has not been performed, the Service Provider shall refund the User the payment made within 14 (fourteen) days from the receipt of the Declaration.

§ 9.
Complaints

1. The Service provided to the User by the Service Provider must comply with the Agreement throughout its duration.
2. The Service Provider is responsible for any Non-compliance revealed during the service period.
3. In the event of Non-compliance, the User may file a complaint demanding the Service be brought into compliance with the Agreement.
4. The complaint is submitted via email to the address specified in § 1 para. 4 point 1 of the Terms and Conditions.
5. The complaint should include:
   1. the User’s name and surname;
   2. email address;
   3. description of the revealed Non-compliance;
   4. demand to bring the Service into compliance with the Agreement.
6. The Service Provider may refuse to bring the Service into compliance with the Agreement if it is impossible or would require excessive costs for the Service Provider.
7. After considering the complaint, the Service Provider responds to the User's complaint by:
   1. accepting the complaint and indicating the planned date for bringing the Service into compliance with the Agreement;
   2. refusing to bring the Service into compliance with the Agreement for the reasons specified in paragraph 6 above;
   3. rejecting the complaint as unfounded.
8. The Service Provider responds to the complaint via email within 14 (fourteen) days from its receipt.
9. If the complaint is accepted, the Service Provider brings the Service into compliance with the Agreement at its own cost within a reasonable time from the receipt of the complaint, without excessive inconvenience to the User, considering the nature of the Service and the purpose for which it is used. The planned date for bringing the Service into compliance with the Agreement is indicated by the Service Provider in the response to the complaint.
10. Subject to paragraph 11 below, in the event of Non-compliance, the User may submit a statement to the Service Provider to reduce the fee or withdraw from the Agreement if:
    1. bringing the Service into compliance with the Agreement is impossible or requires excessive costs;
    2. the Service Provider has not brought the Service into compliance with the Agreement according to paragraph 9 above;
    3. the Non-compliance continues despite the Service Provider's attempt to bring the Service into compliance with the Agreement;
    4. the Non-compliance is significant enough to justify withdrawal from the Agreement without a prior request to the Service Provider to bring the Service into compliance with the Agreement;
    5. it is evident from the Service Provider's statement or the circumstances that the Service Provider will not bring the Service into compliance with the Agreement within a reasonable time or without excessive inconvenience to the User.
11. The User cannot submit a statement to the Service Provider to reduce the fee if the complaint concerns the basic Service.
12. The statement to reduce the fee or withdraw from the Agreement may be submitted via email to the address specified in § 1 para. 4 point 1 of the Terms and Conditions.
13. The statement to reduce the fee or withdraw from the Agreement should include:
    1. the User’s name and surname;
    2. email address;
    3. date of commencement of the Service delivery;
    4. description of the revealed Non-compliance;
    5. indication of the reason for the statement, chosen from the reasons specified in paragraph 10 above;
    6. statement to reduce the fee (along with the indicated reduced fee) or statement to withdraw from the Agreement.
14. The Service Provider is not entitled to demand payment for the period when the Service was non-compliant with the Agreement even if the User used the Service before withdrawing from the Agreement.
15. The reduced fee must be proportional to the fee under the Agreement, considering the value of the Service that is non-compliant with the Agreement compared to the value of the Service that complies with the Agreement.
16. The Service Provider returns the amounts due to the User resulting from the exercise of the right to reduce the fee or withdraw from the Agreement promptly, no later than 14 (fourteen) days from the receipt of the statement to reduce the fee or withdraw from the Agreement.
17. The User cannot withdraw from the Agreement if the Non-compliance is insignificant.
18. In the event of withdrawal by the User from the Agreement, the Service Provider disables the User's access to the Service immediately upon receipt of the withdrawal statement.
19. Based on Article 34 para. 1a of the Consumer Rights Act, if the User withdraws from the Agreement, the User is obliged to stop using the Service.

§ 10.
Liability

1. The Service Provider is not liable for disruptions in the operation of the Application caused by:
   1. force majeure;
   2. actions of third parties for which the Service Provider is not responsible;
   3. reasons attributable to the User.
2. The Service Provider does not permit and is not responsible for the conduct of mutual betting or gambling by Users.

§ 11.
Out-of-Court Dispute Resolution

1. The provisions of this § 11 apply exclusively to Users who are Consumers.
2. The User has the option to use out-of-court methods for handling complaints and pursuing claims.
3. Detailed information on the User's ability to use out-of-court methods for handling complaints and pursuing claims, as well as the rules for accessing these procedures, are available at the offices and on the websites of:
   1. district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection;
   2. Provincial Inspectorates of Trade Inspection;
   3. the Office of Competition and Consumer Protection.
4. The User can also use the online dispute resolution (ODR) platform available at: http://ec.europa.eu/consumers/odr/.
5. The Service Provider informs that, unless required by mandatory provisions of law, it does not use out-of-court methods for handling complaints and pursuing claims. Additionally, the Service Provider does not commit to using the ODR platform mentioned in paragraph 4 above.

§ 12.
Intellectual Property

1. All team names, league names, logos, and other trademarks displayed within the Service are the property of their respective owners. Their use within the Service does not imply any sponsorship, endorsement, or affiliation.
2. All components of the Application, in particular:
   1. the name of the Application;
   2. the Application logo;
   3. photos and descriptions;
   4. the rules of operation of the Application, all its graphic elements, interface, software, source code, and databases
   are legally protected under the provisions of the Act of February 4, 1994, on Copyright and Related Rights, the Act of June 30, 2000, on Industrial Property Law, the Act of April 16, 1993, on Combating Unfair Competition, and other generally applicable legal provisions, including European Union law.
3. Any use of the Service Provider's intellectual property without prior, explicit permission is prohibited.

§ 13.
Processing of Personal Data

Information about the processing of personal data by the Service Provider can be found in the Privacy Policy available at: https://www.championmates.com/privacy-policy.

§ 14.
Service Changes

1. The Service Provider may make changes to the Service in the event of:
   1. the need to adapt the Service to new devices or software used by Users to access the Service;
   2. the decision by the Service Provider to improve the Service by adding new functionalities or modifying existing ones;
   3. the legal obligation to make changes, including the obligation to adapt the Service to the current legal status.
2. Service changes must not involve any costs via email.
3. If the change to the Service will significantly and negatively affect the User's access to the Service, the Service Provider is obliged to inform Users about:
   1. the characteristics and date of the change, and
   2. the User's right to terminate the Service Agreement with immediate effect within 30 (thirty) days from the date of the change.
4. The information referred to in paragraph 4 above is sent to Users via email no later than 7 (seven) days before the change is made.
5. The termination of the Service Agreement by the User based on paragraph 4 point 2 above is done by submitting a statement of termination to the Service Provider. The statement mentioned in the preceding sentence can be sent via email to the address specified in § 1 para. 4 point 1 of the Terms and Conditions.

§ 15.
Amendment of the Terms and Conditions

1. The Service Provider may make changes to the Terms and Conditions in the event of:
   1. a change in the scope of the Service Provider's business activities;
   2. the commencement of the provision of new services by the Service Provider, modification of services already provided, or cessation of their provision;
   3. technical modification of the Application requiring adjustments to the provisions of the Terms and Conditions;
   4. a legal obligation to make changes, including the obligation to adapt the Terms and Conditions to the current legal status.
2. Users will be informed about changes to the Terms and Conditions via email or by information on our platform.
3. A User who does not agree to the change in the Terms and Conditions may terminate the Service Agreement with immediate effect within 7 (seven) days from the date of receiving the information about the change in the Terms and Conditions. Failure to terminate the Service Agreement within the period specified in the preceding sentence shall be deemed as consent to the change in the Terms and Conditions.
4. Termination of the Service Agreement is done by the User by submitting a statement of termination to the Service Provider. The statement mentioned in the preceding sentence can be sent via email to the address specified in § 1 para. 4 point 1 of the Terms and Conditions.

§ 16.
Final Provisions

1. Polish law shall be the governing law for the Terms and Conditions and the agreements specified therein. However, the choice of Polish law made in the preceding sentence does not deprive the Consumer of the protection arising from provisions of foreign law that cannot be excluded by agreement and that would apply in the absence of the choice of Polish law made in the preceding sentence.
2. The current version of the Terms and Conditions shall be effective from May 26, 2026.

Sports Content Disclaimer

ChampionMATES is an independent sports prediction and gamification platform. We are not affiliated with, endorsed by, or in any way officially connected to any sports league, federation, club, team, or organization, including but not limited to FIFA, NBA, NFL, UEFA, PZPN, DFB, Premier League, La Liga, Bundesliga, or any other competition.

All names of leagues, teams, competitions, and related content are used strictly for identification and informational purposes within the context of sports predictions and user-generated content.